1 Shortlands,
London,
United Kingdom,
W6 8DR,
Greater London
Perfect
7.9
7.9
/10
4.2
/5
“I loved how conveniently close it was to the Hammersmith station.”view full review
Amenities
Novotel London West offers extensive amenities, including 630 stylish rooms and sophisticated event spaces. The hotel hosts 16 meeting rooms, equipped with state-of-the-art technology for conferences and events. A modern fitness center is available for guests, featuring a variety of workout options.
Dining
The hotel features the Gourmet Bar, serving a range of international dishes and local favorites in a casual setting. Additionally, the serene restaurant offers an extensive breakfast buffet each morning. In-room dining is also available for guests seeking convenience.
Rooms
Accommodation options include standard and superior rooms, thoughtfully designed for both leisure and business travelers. Rooms are equipped with large flat-screen TVs and comfortable workspaces to ensure a productive stay. Some rooms also offer scenic views of the London skyline.
Business Services
Novotel London West caters to business travelers with services that include photocopying, printing, and high-speed internet access. The hotel also provides professional meeting planning services to assist guests in organizing their events. A dedicated business area ensures a productive environment for all guests.
Location
Situated in the heart of London, the hotel is conveniently positioned near Hammersmith Tube Station, providing easy access to the city's attractions. A mere 15-minute journey takes guests to central London, including popular sites like the British Museum and the West End. Local eateries and shopping options are also within walking distance.
Highlights
Location: Near Hammersmith Tube Station
Rooms: 630 stylish rooms
Dining: Gourmet Bar with international dishes
Business: 16 meeting rooms with technology
Services: Professional meeting planning services
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
2 persons
24 m²
2 Single beds
Shower
Heating
room details
Superior Queen Room Sofa
2 persons
24 m²
1 King-size bed
Shower
Heating
room details
Superior Queen Room
2 persons
24 m²
1 King-size bed
Shower
Heating
room details
Superior Room Three Single Beds
2 persons
25 m²
2 Single beds
Shower
Heating
room details
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Getting around
A guide to all available transportation options
City Centre
London
6.7
km
Airports
London Heathrow (LHR)
20.5
km
London City (LCY)
21.6
km
Train
Kensington (Olympia)
1.0
km
Paddington Station
4.1
km
Underground
Hammersmith (Circle and Hammersmith & City lines)400 m
Bus
Bus stop200 m
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Delicious Breakfast Variety
“I was thoroughly impressed with the buffet breakfast offered at Novotel London West. There was a fantastic variety of both cold and hot items with a great start to my busy days exploring the capital. The breakfast exceeded my expectations and catered to various tastes.” view full review
Spacious and Comfortable Room
“My stay in the Superior Queen Room was good. It was not only spacious but also equipped with cozy beds and a sofa bed, making it perfect for my family's needs. We found the amenities, including a fully stocked fridge, very convenient and truly appreciated after long days out.” view full review
Well-Stocked Bathroom Amenities
“The toiletries provided in the bathroom were of great quality. I particularly liked the range of products available, including good shower gel and lotion. It made my bathing experience more fun, often a crucial aspect of a hotel stay.” view full review
Great In-Room Entertainment
“The in-room media setup was fantastic, with a large television with easy access to connections for streaming services. After a long day, unwinding with a good movie was so effortless, making for a relaxing end to the evening.” view full review
General
No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
1 Shortlands,
London,
United Kingdom,
W6 8DR,
Greater London
Map view
1 Shortlands,
London,
United Kingdom,
W6 8DR,
Greater London
City landmarks
Museum
Victoria and Albert Museum
3.3
km
Garden
Buckingham Palace
5.5
km
Museum
Natural History Museum
3.1
km
Museum
Science Museum
3.2
km
Park
Hyde Park
4.1
km
Park
Holland Park
1.8
km
Museum
Design Museum
1.9
km
Palace
Kensington Palace
2.6
km
Square
Trafalgar Square
6.6
km
Museum
Leighton House Museum
1.6
km
Event hall
Hammersmith Apollo
690 m
Landmark
Big Ben
6.7
km
Museum
National Gallery
6.6
km
Park
Kensington Gardens
3.1
km
Event hall
Royal Albert Hall
3.1
km
Landmark
Hammersmith
740 m
Event hall
Olympia Exhibition Centre
890 m
Church
Westminster Abbey
6.4
km
Landmark
Fulham Palace
2.4
km
Event hall
Olympia London
930 m
Park
Ravenscourt Park
1.8
km
Stadium
Stamford Bridge
2.3
km
Landmark
The Queen's Club
760 m
Theatre
Riverside Studios
1.1
km
Nature reserve
WWT London Wetland Centre
2.0
km
Museum
18 Stafford Terrace
1.8
km
Store
Kensington High Street
2.0
km
Metro Station
Kensington
2.0
km
Landmark
Earl's Court
2.4
km
Garden
Kyoto Garden
2.5
km
Nearby
Mall
Kings Mall Shopping Centre
540 m
Mall
Marks & Spencer Hammersmith
540 m
Restaurants
Artisan Grill
340 m
Novotel London West One Shortlands
Suzu
210 m
170-172 Hammersmith Road
Villagio Restaurant
430 m
206-208 Hammersmith Road
Latymers
400 m
157 Hammersmith Road
Truth
620 m
34 Fulham Palace Road
Nando's Hammersmith
410 m
22-26 Hammersmith Broadway 22-26
Hooked Fish Bar
610 m
36 Fulham Palace Road
Belushi's
430 m
28 Hammersmith Broadway
The Melody Restaurant
430 m
153 Hammersmith Road
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5
based on 5273 reviews
7.9
7.9/10 based on 5015 reviews
#611 of 1,196 hotels in London based on Tripadvisor
Jacob
United Kingdom,
March
2025
6.8/10
My stay at Novotel London West was quite the mixed bag. The staff were truly welcoming and eager to assist, making me feel valued. However, my room left much to be desired as it seemed quite dated and in need of some attention. Additionally, the breakfast experience was disappointing, falling short of the quality I expected given the hotel's reputation.
Rooms
6.0
While my room was a generous size for London, it felt rather shabby and did not live up to the modern appeal of the common areas. The shower pressure was quite weak, which was a letdown.
Service
8.0
The service was a highlight. Staff like Ioannis at reception were incredibly helpful, lending a personal touch to my stay. Despite some hiccups during check-in, the overall level of attentiveness shone through.
Location
8.0
The location is fantastic, especially being so close to Hammersmith Tube, making it easy to explore central London. However, accessing the hotel from Hammersmith station requires crossing a busy road, which could be a concern for some.
Dining
5.0
Dining options were varied, but I found the breakfast lacking. The quality of hot dishes and fresh fruit did not meet my expectations, which was unfortunate considering the high standards in other areas.
Facilities
7.0
The hotel's common areas were well-kept and spacious, perfect for relaxation. however, I experienced inconveniences with the lifts, as only one was functioning during my stay.
Samuel
United Kingdom,
February
2025
6.2/10
My stay at Novotel London West was quite enjoyable thanks to its convenient location near Hammersmith Underground, which made getting around the city easy. The room was spacious and well-equipped, providing a comfortable environment for rest. However, I did encounter issues with the room amenities, particularly the shower pressure and the lack of toiletries beyond the basics.
Rooms
7.0
The room I stayed in was spacious and equipped with twin beds. However, the shower pressure was disappointingly low, and I would've appreciated a bit more variation in toiletries beyond just shampoo and shower gel.
Service
9.0
The staff at the hotel were incredibly friendly and responsive, especially at check-in. I appreciated the helpfulness of the reception team, which added to the overall warm atmosphere of the hotel.
Location
10.0
Being a short walk from Hammersmith Tube Station made this hotel perfectly situated for easy access to central London attractions, restaurants, and bars. It was ideal for my needs, especially since I attended an event at the nearby Apollo.
Dining
8.0
I found the dining options to be quite impressive, with a great selection available. Breakfast was particularly good, and I enjoyed the tasty vegetarian curry offered during dinner.
Facilities
7.0
The hotel had all necessary facilities, but I felt the amenities such as towel quality didn't match the overall standard of the hotel. While amenities like housekeeping and room service were efficient, an upgrade to toiletries would be a nice touch.
Sebastian
United Kingdom,
December
2024
6.2/10
I had a decent stay at Novotel London West. The rooms were clean and comfortable, and the location was super convenient with easy access to transport. However, I faced some hiccups with the service, particularly at the bar where I found the wine selection lacking. Overall, it was a good experience but not without its flaws.
Rooms
9.0
The room I stayed in was really good, well-equipped, and comfortable. The only downside was the need for better quality coffee and milk on the tea tray.
Service
6.0
Most of the staff were friendly and helpful, though I did have a couple of disappointing experiences at the bar that could use improvement. Caroline was particularly excellent in assisting with my friend's back issue.
Location
10.0
The hotel's location was excellent, just a short walk from Hammersmith Tube Station, which made it super convenient for getting around London.
Dining
6.0
The breakfast spread looked good and extensive, but the bar experience wasn't great with long waits at times, especially on weekends.
Facilities
8.0
The hotel had good facilities overall, including responsive maintenance staff. The public areas were well-kept, enhancing the feel of a well-managed environment.
Aaron
United Kingdom,
November
2024
5.4/10
My stay at the Novotel London West had its ups and downs. While the location near Hammersmith Station was excellent for accessing local attractions, the state of the room left much to be desired. The staff were generally friendly, and the cleanliness standards were quite good, but I was disappointed with the cramped quarters and some maintenance issues. Overall, it was decent, but I expected more for the price I paid. 😕
Rooms
5.0
The room was cramped with insufficient amenities for four people, and it had a stale cigarette smell despite being labeled as non-smoking.
Service
6.0
Check-in was relatively fast, but I experienced confusion over my checkout time and uninvited knocks from housekeeping.
Location
8.0
The hotel's location is fantastic, just a short walk from Hammersmith Station and Eventim Apollo, making it easy to get around London.
Dining
6.0
Breakfast offerings were decent, yet the quality could be improved. There were many options, but the standards felt a bit lacking for a four-star hotel.
Facilities
6.0
Common areas were clean and inviting. However, I encountered some maintenance issues, and the check-in process felt slightly disorganized.
Sophia
United Kingdom,
October
2024
5.8/10
I had a mixed experience at Novotel London West. The location was convenient, being just a short walk from Hammersmith Tube Station, which made exploring London easy. However, my room was quite dated, with issues like uncleaned bathrooms and worn-out pillows, which didn't meet my expectations for the price I paid. The breakfast was also not worth the cost, lacking in quality and variety.
Rooms
5.0
My room felt dated and unkempt, with dirty areas and uncomfortable pillows, which detracted from my stay.
Service
5.0
While I did encounter some friendly staff, there were also issues with response times and efficiency, particularly during check-in and with my requests.
Location
8.0
The hotel is excellently located near the tube and bus stations, making it easy to travel around London.
Dining
5.0
Despite the breakfast being overpriced and of low quality, the convenience of dining options within the hotel was a plus, though I would recommend eating elsewhere.
Facilities
6.0
Facilities like the lobby and bar offered a pleasant ambiance, but I faced issues with room cleanliness that affected my overall comfort.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 3.50 per hour.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP21.75 per person per day.
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